Usability Testing Services

Here are the best times to run usability tests :

• When you want to benchmark an existing experience :

  Test your current product to identify issues and bottlenecks to help you figure out what to focus on next.

• During the design process :

  Testing basic, low-fi prototypes right through to the final product helps to ensure you’re on the right track, and not sinking precious design and development time into building the wrong thing.

• When you want to learn about your competitors :

  Want some insight into how users perceive your competitors’ products? There’s nothing stopping you from conducting a usability test on their products.

You can choose to conduct usability testing in person with your participant in the same room as you, or remotely via a video call where the participant is sharing their screen.There’s also unmoderated testing, in which your participant takes part in your test in their own time over the internet.

You will receive a comprehensive report that will primarily include the methodology used, test results, findings and actionable recommendations on what and how to improve your product/application/platform. Each finding will be differentiated by levels of severity and will have a basis in data—in what was actually seen and heard from the user. The findings will be supported with parts of screens and maybe short video clips to illustrate specific areas that are working particularly well or that are causing problems for users.

The length of the usability test entirely depends on the scope of the project. Testing can last from a two-week duration to a month, depending on the extensiveness of the product/application/platform.